SpectraLight Return Policy Overview

SpectraLight is committed to ensuring your complete satisfaction with your purchases. If for any reason you find yourself not fully happy with your items, you are entitled to a hassle-free return within a generous 30-day period for a complete refund of the item's cost. We only ask that you cover the cost of shipping back the item to us; no additional fees for restocking will be applied. Our goal is to make your online shopping experience seamless and risk-free, allowing you to test and return products without facing any penalties. Should you be less than completely satisfied with your purchase, we encourage you to reach out to us through our Contact Page for assistance.

Detailed Return Instructions

Our straightforward 30-day return policy is designed without complicated terms or exclusions. We simply require that any returned items be sent back in their original condition, including packaging and box, to ensure they are as you received them.

• Items are eligible for return within 30 days from the date of purchase.
• To initiate a return, items must be in their original state and include all packaging.
• There are no restocking fees, and the only cost to you is the return shipping.
• Before sending any items back, please contact us via our Contact Page to obtain a Return Goods Authorization Number (RGA) to ensure your return is processed smoothly.

Upon receipt and inspection of your return (typically within 72 hours of arrival at our warehouse), we will process your refund. The refund, excluding shipping costs, will be issued to your original payment method within 4-7 days. Please be aware that it might take an additional 2-10 business days for the refund to be reflected on your credit card statement, depending on your card provider.

Questions About Shipping or Returns?

If you have any inquiries regarding shipping or returns, do not hesitate to get in touch. You can reach us through our Contact Page, by chatting with us live online, or by calling our team directly at 512-961-3881. We're here to assist you with any concerns or questions you may have.

Warranty Information for the SpectraLight UV System

All SpectraLight UV housings come with a limited lifetime warranty, protecting against defects in materials and/or workmanship. Furthermore, the entire unit is covered by a one-year warranty from the date of purchase or 18 months from the date of manufacture, ensuring your peace of mind in the quality and reliability of your purchase.